Choice Hotels International, Inc.
In the hospitality industry, people matter.
That's why here at Choice Hotels we're always looking for exceptional people - people who will challenge us, make our team stronger, smarter and complete. People who know how to roll up their sleeves and tackle the job at hand; who go the extra mile to get the job done - and done well.
At Choice, we are looking for employees to connect the world through the power of hospitality - and we offer support, a strong culture, a collaborative workplace and the opportunity to thrive. Choice brings together people, brands, and technology to enable success.
Who are we looking for? Maybe it's you.
Choice Hotels is seeking
a Design Project Coordinator to provide a progressive level of support to the Manager, Design Projects through program management, data analysis as well as interior design -related projects and tasks. In addition, the coordinator will collaborate with internal stakeholders to execute program requirements as well as proactively be an integral part of the interior design team. This role will serve as the primary source of contact for Signature brand programs. This position is expected to have a working knowledge of commonly-used interior concepts, practices, and procedures within the hospitality
What you will do...
Brand Program Management
Support brand programs including Comfort Move to Modern (M2M), Comfort Reimaging Incentive and Sleep Inn Designed to Dream Certification.
Process and assign waiver and design plan review requests.
Evaluate waiver requests and design plans based on program requirements, contractual obligations and compliance with brand standards.
Record and maintain all program - related information in program database systems.
Aggregate and issue weekly design review decisions to Compliance department.
Manage hotels pre-certification process for Reimaging and Incentive program.
Manage Designed to Dream Certification program.
Provide customer service to internal and external stakeholders through program email and phone support.
Track and report out monthly progress for all programs and explore opportunities for improvement.
Analyze program data and develop relevant reports, with input from Manager, that capture the overall state of the program in terms of activity levels, issues, various trends and patterns, etc.
Use diagnosis reports to develop solutions that improve processes, service delivery, customer experience and team's ability to meet the program goals.
Review design plans and FF&E submittals as assigned by Manager
Update FF&E specifications on a quarterly basis.
Aid with interpretation of rules and regulations and brand standards.
Develop and maintain hotel openings portfolio as directed by Manager and reporting tool to track trends and patterns related to FF&E submittals processing function.
Skills you have..
Bachelor's degree in Interior Design, or related field required
Minimum 1-2 years relevant work experience required, experience in the hotel or hospitality industry is preferred.
Project management experience is preferred.
Strong knowledge and proficiency of computer software programs including but not limited to Smartsheet, Microsoft Word, PowerPoint, Outlook and Excel; Photoshop and AutoCAD a plus
Ability to work with large amounts of data facts, figures, analyze them to improve processes.
Excellent verbal and written communication skills
Knowledge of construction and prototype plans; furniture, fixtures and equipment (FF&E) specifications; and interior design cost module.
Strong competency skills in customer service, decision-making, analysis and problem solving, priority setting and time management.
Must be flexible and able to thrive in a fast-paced environment with changing priorities.
Detail oriented and strong organizational ability.
High integrity and ability to work independently.
Must be able to uphold Choice's Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.
Ability to travel up to 10% of time
Must be able to uphold Choice's Values & Performance Principles of accountability, collaboration, performance excellence, sense of urgency, innovation, inclusion & diversity, integrity & trust, customer focus, and respect.
Choice Hotels International (NYSE: CHH) is one of the largest and most successful lodging companies in the world. Choice currently franchises more than 6,300 hotels, representing more than 500,000 rooms, in more than 35 countries and territories. Ranging from limited service to full service hotels in the economy, mid-scale and upscale segments, Choice-branded properties provide business and leisure travelers with a range of high-quality, high-value lodging options throughout the United States and internationally.