Trade Sales Associate
Support customer satisfaction, growth, profitability and other performance objectives through coordination and maintenance of all inside selling and office procedures. Timely follow-up on customer requests, quotes, orders, and inquiries with the attention to detail meets the customer’s expectations. Work in conjunction with Sales Representatives to ensure that the Branch Office achieves its performance goals in customer satisfaction, quotes, bookings, cost containment, and margin. Additional training is an integral part of this position, including, but not limited to, learning to convert cold calls into appointments and accompanying Sales Representatives on customer appointments. There is an expectation of the Sales Associate to commit him/herself to learning and performing all aspects of a Sales Representative position so he/she is a viable candidate when a position becomes open or is added.
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Pella Window & Door Co.