Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Valley Stream, NY
View more jobs in New York

Job Details

Landscape Market Manager -Long Island NY

Valley Stream, NY

Date Last Verified
Aug 10,2018

Posted on
Aug 08,2018

Apply for this job


Landscape Market Manager -Long Island, NY
Job Location
US-NY-Valley Stream
Posted Date
20 hours ago
(8/9/2018 10:51 AM)
Brighter futures start here. Welcome to BrightView. We’re a team of talented professionals, driven by results and relationships, and committed to taking care of each other, clients, and communities.
BrightView was recently formed through the combination of landscape industry pioneers and leaders, Brickman and ValleyCrest. This defining event united more than 140 years of experience, an extraordinary portfolio of high-profile projects and clients, and a vast, national network of expertise and innovation. As one and true to our name, we’re reinventing the industry while affording our 22,000 team members access to the most comprehensive training, resources, benefits, mentorship, and opportunities for career advancement.
A brighter future is in your hands. We’re currently seeking a Landscape Market Manager.
The Landscape Market Manager supports the management of all active accounts and service partners within an assigned market. They provide leadership and initiative to ensure services are complete and client expectations are met or exceeded. This individual evaluates the performance of service partners and communicates with the client to achieve satisfaction with our work; and fully leverages our relationships to benefit the client and BrightView Enterprise Solutions.
What you'll do:
Client Service
Communicate frequently with customers to ensure high quality and service expectations are met.
Proactively present and sell site enhancement (work order) ideas to customers.
Proactively assist in resolving issues with customer service when needed.
Conduct monthly Quality Site Assessments (QSAs) of service partners’ work on clients’ sites
Measure properties and coordinate with estimators for landscape estimates
Identify and communicate business development opportunities to Regional Operations Manager.
Communicate weekly schedule to store managers and service partners
Conduct pre- and post-season site inspections
Service Partner Coordination and Communication
Coordinate new service partners to service clients in a designated territory
Pre-qualify service partners and negotiate contract terms
Support compliance team to ensure proper service partner agreements are secured in a timely manner
Develop and sustain long-term relationships with service partners to ensure consistency of service to client
Provide instruction to service partners regarding client expectations
Communicate non-contract client requests and ensure work is scheduled in a timely manner
Communicate closely with Area or Regional Managers and provide documentation from site visits (i.e. photos, site visit reports, etc.)
Develop standard packet of information for each client to include highlighted scope, site map, snow stockpiling map, call in number and introductory letter, and customer service opportunities
Complete daily report on activities (i.e. sites visited, contacts made, issues handled, QSA forms completed, etc.) and submit to Regional Market Account Manager.
Communicate billing details to client and answer any questions.
Other tasks and duties, as assigned.
Skills we're seeking:
Complete knowledge of office functions, geographic responsibilities and customer assignments.
Ability to communicate from any location and be available to travel to each of their territory’s areas with a high degree of flexibility.
Ability to generate customer solutions that are on point, creative, and that stay consistent with the brand image of the company.
Excellent communication skills, both written and verbal, both internal and external communication.
Ability to network with industry and trade contacts within the marketplace.
Proficiency in or knowledge of using a variety of computer software applications, to include Microsoft Excel, Word, PowerPoint and Outlook.
Minimum of 3 years of prior customer service, management and leadership experience within the organization, and the industry and local marketplace.
Minimum education of a two or four year degree in a business related field or equivalent experience required.
Landscape/green industry experience preferred.
Competitive salary
Paid time off
Medical, dental, and vision insurance
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

Company info

Sign Up Now -

Similar Jobs:
BIM Manager
Location : New York City, NY
Full-time Type: Brandon Haw Architecture (BHA) is an international architecture and planning firm based in New York City with ongoing projects including residential communities, mixed-use developments, commercial and educational f...
Employer: AECOM Country: United States County/State: New York (NY) City: New York Address: Post Date: 18/08/2018 The responsibilities of this position include, but are not limited to, those listed below: Preparation of const...
I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
Joseph L - New York, NY
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
ArchitectureCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
ArchitectureCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 ArchitectureCrossing - All rights reserved. 21